Article 6 - PAYMENT

The payment of purchases is made by bank cards (Visa, MasterCard, other blue cards), by bank transfers.


The customer has a period of 14 calendar days from receipt of the products ordered, to exercise his right of withdrawal, without having to justify reasons, nor to pay penalties. This can not be exercised for audio, video or computer software unsealed by the client. The return costs are however borne by the customer.

If the customer uses this right of withdrawal, the return of products must be in their original packaging, in resale condition, accompanied by all accessories and possible notices in perfect condition for resale, with the original invoice to which the products relate and the return number given by the Customer Service.

Any damaged product, incomplete, missing or whose original packaging has been damaged, or without the invoice accompanied by the return number, will not be refunded or exchanged and will be returned to the customer, at the expense of the latter.

Woooo France also reserves the right not to accept the product in case of absence of accessories mentioned in the product data sheet.

In accordance with Article L 121-20-2 3 ° of the Consumer Code, hygiene products, when used, can not be the subject of the right of withdrawal.

Woooo France recommends the customer to return the products with additional insurance guaranteeing, if necessary, the compensation of the products up to their real market value in case of loss or damage to the package or packages.